The Ministry of Energy’s Power Division has issued a strong warning to electricity consumers across the country. Officials said cybercriminals are trying to steal personal and financial information through fake subsidy registration links and fraudulent QR codes.
Authorities urged citizens to remain careful while accessing any online platform related to electricity bill subsidies. Consumers were advised to use only official government channels for registration and information sharing.
Fraudsters Target Consumers Through Fake Registration Process
According to the Power Division spokesperson, scammers are sending fake messages asking users to complete a four-step process. The process includes clicking on suspicious links and entering personal information. Victims are later asked to submit a six-digit verification code.
Officials said these tactics are being used to gain unauthorized access to sensitive consumer data. Some criminal groups are also circulating fake QR codes to mislead people and collect confidential information.
The Power Division clarified that no electricity consumer should share personal details on unofficial websites, social media pages, or third-party applications. All subsidy-related information can only be submitted through authorised government systems.
The ministry stressed that consumers should avoid scanning unknown QR codes or clicking on links received through random messages or social media platforms.
Law Enforcement Agencies Informed About Cyber Fraud Activities
The Power Division confirmed that these fraudulent activities are illegal. Law enforcement agencies have already been informed about the criminal networks involved in the scam campaigns.
Officials said strict monitoring is underway to identify and stop those attempting to misuse the government’s electricity subsidy programme. The ministry also urged people to report suspicious messages and online activity immediately.
Consumers were warned not to provide any personal information either digitally or on paper outside the approved government procedure. Authorities believe increased public awareness can help prevent financial fraud and identity theft.
Cybersecurity experts have repeatedly advised users to verify every online request before sharing personal details. Fake subsidy schemes often appear convincing and may use official-looking logos or language to gain trust.
Technical Website Issue Resolved After Server Upgrade
Separately, the Power Division spokesperson addressed concerns regarding temporary technical issues faced by users during the registration process. Officials said the website experienced problems for two days due to heavy traffic and server load.
The issue has now been resolved after increasing server capacity. Authorities confirmed that the QR registration system is currently functioning normally without any disruption.
More than one million users have already completed the registration process successfully, according to the ministry.
The spokesperson also clarified that homes using multiple electricity meters under different family members’ names are being counted as separate families within the system. This clarification came after users raised concerns regarding household registration records.
The government continues to encourage consumers to stay alert against online scams while using digital services connected to electricity subsidies and billing systems.
