Pakistan Railways has fined the Islamabad Express kitchen manager Rs. 1,000 after a surprise inspection uncovered hygiene concerns and substandard milk. However, inspectors found the complimentary food boxes served to passengers satisfactory, while the Green Line also received a largely positive assessment.
The inspection aimed to review food quality, cleanliness and passenger facilities aboard both trains. Lahore Divisional Commercial Officer Abdullah Arshad carried out the checks on the instructions of Lahore Division Superintendent Inamullah.
What Inspectors Found in Islamabad Express Kitchen
During the inspection, officials examined food and beverages, kitchen hygiene and the services available to passengers. They identified inadequate cleanliness and substandard milk in the Islamabad Express kitchen, prompting the penalty against its manager.
Despite these shortcomings, inspectors rated the complimentary food boxes provided to passengers as satisfactory. The findings therefore highlighted specific problems with kitchen standards rather than an overall failure of the train’s complimentary food service.
Arshad also checked other food items and cleanliness to assess whether the kitchen maintained acceptable standards. The inspection focused on ensuring passengers receive suitable food and services during their journeys.
Green Line Kitchen Receives Warning Over Local Water Sales
Meanwhile, inspectors gave the Green Line’s food quality and complimentary services a satisfactory assessment. However, officials warned its kitchen manager over the sale of local water.
The warning highlighted another concern regarding the items offered to passengers aboard the train. Nevertheless, the inspection did not report similar food-quality concerns in the Green Line kitchen.
Officials also reviewed cleanliness and other food items across both kitchens. These checks formed part of the broader effort to assess onboard catering standards and passenger services.
Pakistan Railways Stresses Food Quality Standards
Following the inspection, Arshad instructed kitchen staff to maintain cleanliness and ensure passengers receive quality food and the best possible services. He also emphasised that food and beverage standards must remain a priority across train services.
He said Pakistan Railways would not compromise on the quality of food and beverages served aboard trains. The commitment aligns with the vision of Federal Railways Minister Muhammad Hanif Abbasi.
The inspection resulted in a Rs. 1,000 fine for the Islamabad Express kitchen manager and a warning for the Green Line kitchen manager. It also identified satisfactory aspects of the complimentary food services on both trains, alongside areas requiring attention.
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