The National Highways and Motorway Police have installed QR code stickers on passenger vehicles to simplify complaints.
Passengers can now report overloading, overcharging, dangerous driving, and other traffic violations directly. Moreover, the system allows travellers to raise complaints against drivers immediately.
Passengers Can Report Traffic Violations
Passengers can scan the QR code displayed on vehicles to submit complaints about drivers. The initiative aims to make reporting unsafe driving and other violations quicker and more convenient.
Furthermore, travellers can report driver misbehaviour through the digital complaint system. Authorities expect the facility to encourage passengers to report violations without delay.
The QR codes also provide passengers with a direct channel to communicate their concerns. Consequently, Motorway Police can receive complaints and respond to reported issues more efficiently.
QR Stickers Also Displayed at Vehicle Bases
Motorway Police have also installed QR code stickers at passenger vehicle bases. Passengers can scan these codes when they want to report concerns before or after travelling.
The initiative covers several common problems faced by passengers on highways. These include excessive fares, overloaded vehicles, reckless driving, and inappropriate driver behaviour.
Additionally, the system could improve accountability among passenger vehicle operators. Authorities can use passenger complaints to identify recurring violations and take appropriate action.
The digital facility represents another step towards improving public services through technology. Meanwhile, passengers are encouraged to use the QR codes when they encounter unsafe practices or traffic violations.
Motorway Police officials expect the initiative to strengthen communication between travellers and law enforcement agencies. It could also contribute to safer journeys by enabling quicker reporting of dangerous driving and other offences.
