Internet users across Pakistan have been grappling with a notable slowdown in the performance of WhatsApp and Instagram in recent days.
This issue has sparked considerable concern, as the popular messaging and social media platforms have become sluggish, causing disruptions in communication and online activities.
Reports suggest that the slowdown is linked to ongoing trials of a new Internet security system, specifically a ‘firewall,’ which is believed to be affecting overall Internet speeds nationwide.
Since August 10, users from major cities such as Karachi, Islamabad, Lahore, and Faisalabad have voiced their frustrations on social media, noting issues like delayed message delivery and incomplete sending or receiving of messages.
Despite the rising volume of complaints, the Pakistan Telecommunication Authority (PTA) has not yet provided an official statement regarding the slowdown of WhatsApp and Instagram or the broader impact on Internet services. Data from DownDetector, a service that tracks Internet outages, corroborates these complaints, showing a decline in the performance of both platforms.
While some users have experienced complete service outages, others have faced substantial delays in message processing.
This disruption is particularly troublesome given the integral role these platforms play in communication and business. Users are left in the dark about when normal service might resume and whether the ongoing firewall trials are indeed the root cause of the slowdown.
The lack of official information and resolution has only added to the frustration of many, highlighting the critical need for clarity and prompt action in addressing these connectivity issues.
