NADRA Explains How to Register a Pak Identity Account in Pakistan

The National Database and Registration Authority (NADRA) has explained how citizens can register for a Pak Identity account and resolve common login problems.

The guidance aims to help users access digital identity services without unnecessary visits to NADRA registration centres.

How to Register for a Pak Identity Account

Citizens can create an account through the official Pak Identity mobile application or website.

Applicants need a valid CNIC, an active mobile number and an email address. They must provide the required personal information and create a password.

The registration process generally involves these steps:

1. Open the Pak Identity application or official website.
2. Select the registration option.
3. Choose Pakistani National or Foreign National, as applicable.
4. Enter the required mobile number and email address.
5. Create and confirm a password.
6. Provide CNIC details, where applicable.
7. Complete the required verification process.

Pakistani nationals must have a valid CNIC to create an account.

What If Your CNIC Is Already Registered?

NADRA has also addressed a common problem faced by users during registration.

Some applicants receive an error stating that their CNIC number is already associated with another account.

In such cases, NADRA advises users not to create another account. Instead, they should recover access to their existing account.

Users can follow these steps:

1. Open the Pak Identity application or website.
2. Enter their CNIC number on the login screen.
3. Select the registration option.
4. Choose the “Forgot Password” option.
5. Enter the email address associated with the account.
6. Provide the two-factor authentication code received through email.
7. Complete fingerprint verification if requested.
8. Log in using the recovered account credentials.

NADRA Provides Assistance

Citizens facing registration or account recovery problems can contact NADRA through its helpline at 1777.

They can also visit the authority’s official website for further guidance.

The Pak Identity platform allows users to access several identity-related services online. These include CNIC renewal, modification and reprinting, along with NICOP and other document services.

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