LG smart TVs have faced fresh privacy concerns over alleged extensive data collection. An investigation by YouTube channel Gamers Nexus examined how LG televisions handle user information.
The investigation claims some data collection continues while televisions remain in standby mode. Researchers also reported that certain information can remain stored locally when the TV loses internet access.
TVs Reportedly Scan Nearby Devices
Gamers Nexus worked with Level1Techs and independent security researchers to test retail LG OLED televisions. Packet captures reportedly showed the TVs scanning local networks for nearby devices.
The scans allegedly detected devices such as smartphones and smartwatches. Researchers also identified logs related to locations and nearby Wi-Fi networks.
According to the investigation, LG Ad Solutions received some of this information. Researchers further claimed that televisions could record microphone audio while operating in standby mode.
They said the audio could remain stored on the TV without an internet connection. The device could reportedly transmit those files after reconnecting to the internet.
ACR Can Track External Content
The investigation also examined Automatic Content Recognition (ACR), which identifies television content using audio and video samples. The technology can reportedly analyze programs from smart TV apps and external HDMI-connected devices.
Therefore, ACR can potentially identify viewing activity beyond content streamed through built-in applications. However, LG is not the only company using this technology.
A separate RTINGS investigation found similar ACR technology across the smart TV industry. Manufacturers use it to understand viewing habits and collect information about content consumption.
LG Previously Faced Privacy Concerns
Gamers Nexus previously raised concerns about LG software in July. The channel reported that some LG monitors automatically installed an application collecting device information.
The software also reportedly displayed promotional pop-ups for LG products and McAfee antivirus. Following criticism, Microsoft reportedly intervened, while LG eventually disabled the advertisements.
