The Islamabad Capital Territory Private Educational Institutions Regulatory Authority (ICT-PEIRA) organized an open court session on Friday, chaired by PEIRA Chairman Dr. Ghulam Ali Mallah. The event aimed to provide a direct platform for stakeholders to voice concerns, suggestions, and feedback regarding private educational institutions.
PEIRA’s Role and Priorities
Addressing participants, Chairman Dr. Mallah highlighted that ICT-PEIRA is the regulatory authority responsible for registering and overseeing private institutions up to the Intermediate/A-Level level in Islamabad. He emphasized that the authority prioritizes promoting quality education, ensuring transparency, and protecting the rights of students and parents.
Direct Stakeholder Engagement
Dr. Mallah explained that while PEIRA already operates a dedicated complaints cell, the open court session offers a direct channel for public engagement. Such interactions are designed to provide effective solutions to issues, improve service delivery, and strengthen trust between the government and citizens.
Concerns Raised During the Open Court
During the session, representatives from school administrations, parents, students, teachers, and citizens shared various issues. Topics included registration and renewal procedures, fee structures, scholarships, admissions, educational facilities, and teaching quality.
Immediate Responses and Solutions
The chairman, alongside senior officials, addressed the concerns with detailed and satisfactory explanations. On-the-spot instructions were issued to resolve complaints efficiently, ensuring stakeholders’ issues were handled promptly.
Commitment to Digital Systems and Regulatory Strengthening
Dr. Mallah assured participants that PEIRA will continue to provide full support and facilitation under the PEIRA Act and regulations. The authority aims to enhance digital systems and implement strong regulatory frameworks to benefit institutions, students, and parents. He also announced that open courts will become a permanent feature of PEIRA’s engagement strategy.
Stakeholders’ Appreciation
Attendees expressed satisfaction with PEIRA’s timely responses and effective problem-solving measures. They praised the chairman’s initiative to maintain transparency and enable direct public engagement, highlighting it as a positive step toward improving the regulatory environment in private education.
Conclusion
The open court organized by ICT-PEIRA in Islamabad reflects the authority’s commitment to transparency, stakeholder collaboration, and quality education. By offering a platform for direct dialogue, PEIRA ensures that private educational institutions meet regulatory standards while addressing public concerns effectively.

