The Capital Development Authority (CDA) has launched a cashless payment system at its One Window Facilitation Center, marking a major step toward transforming Islamabad into Pakistan’s first fully digital and cashless city.
The initiative aims to digitize all civic transactions, enhance operational transparency, and make public services more efficient and citizen-friendly.
Digital Payments Replace Cash Transactions
Under the direction of CDA Chairman and Chief Commissioner Islamabad Muhammad Ali Randhawa, the new system enables citizens to make instant, secure payments through digital platforms. It integrates QR code-based payment solutions from leading mobile wallets such as EasyPaisa and JazzCash, allowing users to complete transactions without the need for physical cash.
The Chairman personally demonstrated the system by conducting a digital transaction, symbolizing the authority’s commitment to adopting modern payment technologies.
Promoting Transparency and Efficiency in Governance
The introduction of this cashless system is part of the government’s broader vision to promote e-governance and reduce manual cash handling in civic operations. According to Randhawa, the initiative reflects the government’s focus on transparency, efficiency, and public convenience.
He added that similar QR-based payment systems have already been introduced in Islamabad’s weekly bazaars. These systems will soon expand to key commercial areas, markets, and retail hubs, ensuring that both citizens and businesses benefit from seamless, digital transactions.
“Assan Khidmat Markaz” to Centralize Civic Services
Randhawa also announced the upcoming “Assan Khidmat Markaz,” a one-stop facility designed to bring all civic services under one roof. Developed in collaboration with the Ministry of Information Technology, this center will offer professional, corporate-style service delivery, ensuring residents can access every CDA service in a single, streamlined environment.
Vision for a Smart and Digital Islamabad
The CDA Chairman emphasized that the authority’s ultimate goal is to make Islamabad a fully digital city. In this vision, every civic service, from fee payments to registration and documentation, will be completed electronically.
He noted that the transition to cashless governance not only simplifies citizen interactions but also helps prevent fraud and strengthen institutional accountability.
Through this initiative, Islamabad is steadily moving toward becoming a model for smart urban governance, where digital innovation drives transparency, efficiency, and convenience for all.
