DHL Express, a division of Germany’s Deutsche Post, has announced a temporary suspension of international business-to-consumer shipments valued over $800 to the United States, effective April 21. The move comes in response to recent changes in U.S. customs regulations that have complicated clearance procedures.
Although the announcement on DHL’s website was undated, metadata indicates it was posted on Saturday.
The company attributed the decision to updated U.S. customs rules, which now mandate formal entry processing for all shipments exceeding $800 in value—a significant reduction from the previous $2,500 threshold introduced on April 5.
While business-to-business shipments will continue, DHL cautioned they may experience delays. Shipments under $800, whether to consumers or businesses, remain unaffected.
DHL emphasized that the suspension is a temporary measure. In a statement last week, the company said it would continue processing shipments to the U.S. “in accordance with applicable customs rules and regulations,” and is working with customers to help them adjust to upcoming changes taking effect on May 2.
The development follows Hongkong Post’s announcement last week suspending sea mail services to the U.S., accusing Washington of “bullying” after the cancellation of duty-free trade benefits for parcels from China and Hong Kong.
