The National Assembly’s Standing Committee on Overseas Pakistanis and Human Resource Development has directed authorities to establish new Protector Offices for job-visa holders within the current financial year. The move aims to improve support services for Pakistanis working abroad and ensure timely assistance in matters related to employment, legal issues, and consular protection.
Committee Chair Syed Rafiullah reviewed prior instructions and received updates from the Ministry of Overseas Pakistanis, the Bureau of Emigration and Overseas Employment, the Federal Investigation Agency, and the Ministry of Foreign Affairs.
Officials indicated that approvals for the new Protector Offices were underway but cited budget and staffing constraints. The committee rejected these delays, emphasizing that the offices must become operational before the end of the year.
The committee also called for the full digital integration of Protector services with the National Database and Registration Authority (NADRA) and other government platforms. This integration aims to streamline identity verification, reduce dependence on intermediaries, and ensure easier access to services for emigrants.
Members urged the accelerated rollout of the E-Protector system, which has already been accessed by about 60,000 users. The committee emphasized the need for greater awareness of the platform through SMS alerts, social media campaigns, and local outreach, enabling emigrants to use the system independently.
Accountability measures were highlighted, including online service tracking, verifiable payment receipts, and responsive complaint-handling mechanisms. The committee also stressed that all fees must be processed through formal banking channels and recognized digital payment systems to ensure complete traceability and transparency.
By establishing additional Protector Offices and enhancing digital services, the government aims to provide more efficient, accessible, and secure support for Pakistani workers abroad, ensuring their rights are protected and reducing bureaucratic hurdles. This initiative reflects a broader effort to strengthen services for overseas Pakistanis and improve governance in the management of labor migration.
