ISLAMABAD: Pakistan’s digital finance sector has entered a new era of security with the mandatory implementation of biometric verification for all over-the-counter cash transactions made through Easypaisa and JazzCash, effective July 1, 2025.
This measure, introduced by the State Bank of Pakistan (SBP), aims to bolster consumer protection and reduce the risk of digital fraud as mobile wallets and financial services continue to see widespread adoption across the country.
Under the new regulation, all cash deposits and withdrawals via authorized retail agents must be verified biometrically. The SBP emphasized that this step ensures greater transparency and security, making all physical cash transactions traceable.
Officials have clarified that no user accounts will be blocked and that all wallet balances remain safe. The policy only affects over-the-counter transactions conducted at retail locations and does not apply to in-app wallet features or online transfers.
Biometric-enabled retail agents across Pakistan are now verifying users’ identities during every eligible cash transaction. Any attempt to deposit or withdraw funds without biometric authentication will be declined.
While the move has sparked some confusion and concern on social media, authorities have framed it as a positive development—one that strengthens trust in digital financial platforms and curbs misuse.
By enhancing verification protocols, the SBP hopes to further safeguard the financial ecosystem and reassure the millions of Pakistanis who rely on mobile wallets for their everyday transactions.
