Apple has announced it will resist India’s directive to preload a government-run cybersecurity app on its smartphones, citing privacy and security concerns. The move comes after India ordered tech companies, including Apple, Samsung, and Xiaomi, to install the Sanchar Saathi app within 90 days.
Mandate Details and Objectives
The Indian government aims for Sanchar Saathi, or Communication Partner, to track stolen phones, block unauthorized devices, and prevent misuse. The directive also requires manufacturers to ensure the app cannot be disabled and to push it via software updates on devices already in the supply chain. Authorities say the measure is intended to strengthen cybercrime prevention and tackle security threats related to stolen phones.
Privacy and Security Concerns
Apple has raised objections, stating that such mandates compromise the company’s iOS ecosystem. Sources indicate the firm will inform the government that it does not comply with similar orders anywhere globally. Apple emphasizes that the mandate introduces potential security vulnerabilities and breaches user privacy. While Apple intends to communicate its stance privately, it does not plan public protests or court battles at this stage.
Industry Reactions
Other smartphone manufacturers are reviewing the government’s order. Google’s Android ecosystem allows greater flexibility, enabling companies like Samsung and Xiaomi to assess compliance options. However, Apple’s tightly controlled App Store and proprietary software make it challenging to implement such government-mandated apps without compromising security protocols.
Political and Public Response
The order has sparked controversy in India, with opposition leaders warning it could act as a surveillance tool. Lawmakers have criticized the mandate, highlighting the risk of government overreach and the implications for users’ digital rights. Privacy advocates also argue that mandatory installation of a government app on millions of smartphones could set a concerning precedent.
Global Context
India’s initiative aligns with international efforts to curb phone theft, fraud, and network misuse. However, Apple’s refusal underscores the tension between government regulations and corporate privacy policies. The situation reflects broader challenges faced by tech firms operating in countries with strict cybersecurity mandates.
Apple will communicate its concerns to the Indian government while monitoring developments. Meanwhile, other manufacturers continue evaluating technical and legal implications of the order. The debate highlights the delicate balance between cybersecurity enforcement and protecting user privacy in a rapidly digitizing world.

