The GSMA (Global System for Mobile Communications Association) has called on the Government of Pakistan to take urgent and practical steps to improve investment in the telecom sector and broaden digital accessibility across the country.
Speaking at a press conference during the Digital Nation Conference in Islamabad, Julian Gorman, GSMA’s Head of Asia-Pacific, expressed disappointment over the absence of IT Minister Shaza Fatima Khawaja, calling it “regrettable” and noting he would personally reach out to the minister to discuss the matter.
Pakistan’s Potential Undermined by Gaps in Infrastructure
Gorman praised Pakistan’s growing presence in the global IT industry, particularly driven by its large and skilled freelance community. However, he warned that the country continues to lag behind regional peers in mobile broadband coverage and spectrum availability, both of which are critical to accelerating digital transformation.
He pointed out that despite local demand for mobile spectrum, there is a significant shortfall in its supply. Gorman stressed that a spectrum auction must be held promptly to meet the targets of the Digital Pakistan vision.
GSMA Report Submitted to Government
The GSMA has submitted a comprehensive telecom sector report to the government, identifying multiple opportunities for domestic and foreign investment. Gorman urged policymakers to take the report seriously and act swiftly to unlock Pakistan’s digital potential.
Key Recommendations from GSMA
- Reduce high taxes on telecom services and mobile devices to make smartphones more affordable and accessible.
- Improve digital infrastructure to close the coverage gap, particularly in underserved areas.
- Build public trust in digital systems to support the transition to a digital and cashless economy.
- Ensure robust digital security and online transaction protection to safeguard consumers.
- Leverage satellite internet to bring 99.9% of the population online and fully integrate them into the digital economy.
Gorman concluded by stating that with the right policies, Pakistan can become a regional leader in the digital economy, but it must prioritise spectrum availability, reduce barriers to investment, and expand access to mobile internet.

